🔄 Refund Policy

1. 30-Day Trial Period

KnowStreets offers its customers a 30-day period after purchase to try the product with peace of mind.

During this period, the customer may request a return if they are not satisfied, provided the conditions described below are met.

2. Return Conditions

For a return to be accepted, the product must:

• Be in good condition
• Show no damage caused by misuse
• Include all accessories originally supplied
• Be returned in accordance with the instructions provided by support

3. Exclusions

For hygiene and safety reasons, personal-use products:

• Are not eligible for return if they show signs of excessive or improper use
• May be refused if they are not in a condition suitable for resale

Final acceptance of the return is subject to assessment after the product has been received.

4. Return Process

To initiate a return within the 30-day period, the customer must contact the support team indicated on the website and wait for instructions before sending the item.

5. Refunds

After receipt and inspection of the returned product, the refund will be processed within a maximum of 14 days, using the original payment method..

6. Return Costs

Unless stated otherwise, return shipping costs are the responsibility of the customer.